Shipping Policy

Effective Date: August 31, 2026

Thank you for shopping with Alkhaleej Hub. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• United Arab Emirates (UAE): 3–7 business days

• International Orders: 7–15 business days (depending on the destination)

Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available) so you can monitor your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, shipping delays or additional delivery charges may occur. Alkhaleej Hub is not responsible for orders delivered to incorrectly provided addresses.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur due to factors beyond our control.

If your order appears to be significantly delayed or lost, please contact us, and we will assist you in working with the shipping carrier to resolve the issue.

Customs & Import Duties

For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. These charges are determined by the destination country's customs authorities.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and product so we can investigate and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: Alkhaleej Hub

Email: Alkhaleejhub8@gmail.com

WhatsApp: +1 647-878-3185