Return & Refund Policy

Effective Date: August 31, 2026

Welcome to Alkhaleej Hub. Customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Items marked as Final Sale.

• Personalized or custom-made products.

• Gift cards.

• Products damaged due to misuse or improper handling by the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

We will arrange a replacement or refund after reviewing your request.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We replace items only if they are defective, damaged, or the wrong product was delivered.

Return Shipping

• If the return is due to a change of mind, the customer is responsible for return shipping costs.

• If the item is defective or incorrect, Alkhaleej Hub will cover the return shipping costs where applicable.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Store Name: Alkhaleej Hub

Email: Alkhaleejhub8@gmail.com

WhatsApp: +1 647-878-3185